Introduction
XeroLabs("Company", "we", "our", "us") values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services ("Services").
By using our Services, you consent to the practices described in this policy.
Information We Collect
a. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Billing / payment details
- Account credentials
b. Sensitive Personal Data
As defined under Indian law:
- Passwords
- Financial information (bank details, card info)
We collect such data only with your explicit consent.
c. Automatically Collected Data
- IP address
- Device information
- Browser type
- Usage logs
d. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze traffic
- Personalize content
You can disable cookies in your browser settings.
How We Use Your Information
We use your data to:
- Provide and operate services
- Process transactions
- Improve platform performance
- Communicate updates and support
- Ensure security and prevent fraud
Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity
- Compliance with legal obligations
- Legitimate business interests
Data Sharing & Disclosure
We may share data with:
- Payment gateways
- Cloud service providers
- Analytics providers
- Legal authorities (if required by law)
We do not sell your personal data.
Data Retention
We retain your data:
- As long as your account is active
- As required by law
- Until the purpose of collection is fulfilled
After this, data is securely deleted.
Data Security
We implement reasonable security practices as required under Indian law, including:
- Encryption
- Secure servers
- Access control
However, no system is 100% secure.
Your Rights (Under Indian Law)
You have the right to:
- Access your data
- Correct inaccurate data
- Withdraw consent
- Request deletion of your data
To exercise these rights, contact us at:
Children's Privacy
We do not knowingly collect data from individuals under 18 without parental consent.
Third-Party Services
Our platform may contain links to third-party websites or services.
We are not responsible for their privacy practices.
Cross-Border Data Transfer
Your data may be stored or processed outside India.
We ensure such transfers comply with applicable laws and maintain adequate protection.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.
Grievance Officer
As per Indian law, we appoint a Grievance Officer:
We will respond to grievances within a reasonable time.
Contact Us
By continuing to use XeroLabs services, you acknowledge that you have read and understood this Privacy Policy.
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